We introduced Pineapple Express Same/Next-Day Delivery to our patients because we know that fast, reliable, and safe delivery of your medical cannabis is essential. Starting in October 2022, we’re reducing the price for Pineapple Express Delivery to $10.00 and it will be the primary delivery option for qualifying patients. For patients on Direct Billing plans, the $10 shipping fee will be covered by your insurance.
How it Works
Simply choose Pineapple Express as your shipping method and your order will be fast-tracked to same/next day delivery.
Please note, orders that are processed before 12 pm on Monday – Friday qualify for same/next day delivery service. For your convenience, you will receive 2 text messages when packages are 1 hour away and 5 minutes away from being delivered to your address.
Tracking Your Order
To check the status of your order, enter your tracking number into the Pineapple Express website here.
List of Delivery zones
Pineapple Express is available to postal codes in the following areas:
1. Greater Toronto Area (same day)
2. London (same day)
3. Ottawa (next day)
4. Kingston (next day)
5. Windsor (next day)
6. Barrie (next day)
7. Durham (next day)
8. Niagara (next day)
If you are not available at the time of delivery, please contact the delivery driver to provide them with instructions to leave the package in an area that meets the following criteria (within reason):
• The package is sheltered from the weather
• The package cannot be seen from the street or by passers-by
• The entrance is not shared
If your medical cannabis plan allows for direct billing, your order will be shipped once approved by your provider. The $10 shipping fee is now covered by your insurance.
Feel free to connect with our Client Care Team at 1-844-756-7333 or firstname.lastname@example.org if you have any questions about Pineapple Express. We’re here to help!