FAQ

Starseed Medicinal offers dried flower, vapes, oil cannabis, softgels, soft chews, topical compounds, and transdermal patches.

Click here to view the products that currently Starseed has available for orders.

To learn more about each format offered by Starseed, please refer to our Product Guide.

You can order through our online shop 24/7, or place your order by phone at 1-844-756-7333. Our Client Care Team is available to take your order during the following hours:

Monday – Friday:
9:00am – 6:00pm EST

Please note, when purchasing products from Starseed online or by phone, charges will be displayed as Entourage Health Corp. on your credit card statement. Entourage Health Corp. is the parent company of Starseed Medicinal.

You may order as often as your Medical Document will allow. Under Health Canada regulations, Starseed operates on a rolling, 30-day cycle. This means that you can order your daily amount of recommended medical cannabis, multiplied by 30, each cycle. For example, if you have a recommendation for 1g of medical cannabis per day, you can either order 30g of medical cannabis in one order, or split it into two (2) 15g orders.

NOTE: Starseed is only able to ship medical cannabis on business days. As such, the first day in your 30-day cycle is always the date that the order was shipped, not necessarily the date that the payment was processed or your order was placed.

For example, if your cycle resets on a Saturday, you may place your order that day. However, the package would not leave our facility until Monday. Therefore, your cycle would not reset until 30 days after the day your order left our facility.

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