Starseed can receive Medical Documents through our online portal. Your Health Care Practitioner can submit your signed Medical Document for you by creating a Physician Account.
Alternatively, your Health Care Practitioner can submit your Medical Document through Sfax. Sfax is a secure fax that complies with Health Canada regulations. You can Sfax us at 844-409-6686.
Medical Documents may also be mailed to:
Starseed Medicinal Inc.
P.O. BOX 279
Bowmanville, ON L1C 3L1
While in the registration process, we do suggest making a copy of your Medical Document for your records in the event you’re approached by law enforcement.
Patients from HelloMD and North Star Wellness: renew your medical document here.
If you are from another one of our clinic partners, book an appointment with your health care practitioner at your earliest convenience.
As always, if you need assistance, please call our Client Care Team at 1-844-756-7333 and we will help you get your medical document renewed.
Under the Health Canada regulations, we are only able to accept the original Medical Document. If you are in possession of the original, you can mail it to us at the following address:
Starseed Medicinal Inc.
P.O. Box 279
Bowmanville, ON L1C 3L1
Your Health Care Practitioner also can send us your Medical Document by secure fax, or online.
Once we successfully receive your Medical Document and any other paperwork that is required, you will be able to place your order within 1-2 business days. You will also receive email confirmation from Starseed once you are ready to reorder.
Starseed sends out communication to our clients via email. Please ensure to leave us your email address so that you can get all Starseed’s latest updates, news and product releases.
